What personal data does the Findhorn Foundation collect about me when I book a workshop?
For online booking we ask for your: Name, country, email address.
We use this information to communicate with you about your booking. This information is stored in a secure database.
What personal information does the Findhorn Foundation collect about me when I make a financial contribution?
To process a donation we ask for your name, address, phone number and email address. We use this information to communicate with you about your donation and for financial auditing purposes.
How is online payment information processed?
If your payment or donation is made through the Findhorn Foundation New Story Hub website we do not have access to your payment card details. These are processed by Sage Pay.
You may choose to have your payment processed by Paypal.
Our database keeps a record of consent given by United Kingdom taxpayers to apply for Gift Aid.
How are offline payments processed?
Telephone and paper based credit or debit card transactions are handled by trained and authorised staff. Your payment details are securely disposed of after the transaction is completed. We keep a paper record of your name, address and consent for Gift Aid (if applicable) for 7 years for financial auditing purposes. These documents are securely stored.
Who at the Findhorn Foundation has access to my data?
Booking data is used by the bookings team and the finance department. It is shared with the course faculty and facilitators so they can perform their duties in the delivery of programs and courses.
Donation information is used by our finance and fundraising teams to implement donations and stay in touch with donors.
Our IT workers, who are trained to respect your right to privacy, have access to the systems where your data may be stored to keep them running smoothly.
How is my information used to keep me up-to-date with Findhorn Foundation news and activities?
We will send emails about news, activities or fundraising if you have opted in to each category. If you haven’t opted in yet, you can do so on the homepage on our site.
What if I want to change my communications preferences at a later date?
You have the right to unsubscribe from New Story communications. Every email message we send includes a link to opt out of receiving future emails. You can also contact us to change your address or email address.
Do you ever share my information with third parties?
We do not give your personal data to third parties. If you take a course with a leader who is not on the Findhorn Foundation staff, we will ask your permission before sharing your information with the leader.
How long will you keep my information?
We are legally required to keep records of financial transactions for seven years for accountancy and audit purposes.
The personal data you provide on the booking form is held indefinitely on our database to assist future bookings and to help the Foundation maintain a comprehensive historical archive of its programs and activities. Building a record of the courses you have attended helps us to carry out our contractual obligations and fulfil our duty of care responsibilities to you.
Your donation information (except credit or debit card details) is held on our secure accounting database for financial auditing purposes and so that we can keep a record of your support for us and meet regulatory requirements. Donations made online are also recorded in our website’s secure database.
The right to be forgotten
At your request, we will remove and destroy all your personal data except records of financial transactions we are legally required to retain or other personal data which may need to be retained for authorised legal or regulatory purposes. The record of courses you have attended will be lost. If you come back to the Findhorn Foundation at a later date, we will re-start the booking process and, if necessary, ask you to provide us with your previous workshop experience. Contact us to request removal of your data.
If you are unhappy with our organisation’s data practices and would like to make a complaint then please email [email protected]. If you have done this and still do not feel that we have addressed your concerns, please contact the Information Commissioner’s Office or call the helpline on 0303 123 1113.